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Terms & Conditions


Shipping Policy:
(Please Read The Shipping Policy Carefully)

  •   Each product being shipped is packed carefully ensuring that the product reaches the customer in
      perfect condition.     
  •   All Products Are Shipped From Nepal,Kathmandu.
  •   All Goods are Shipped via Fed Ex/ DHL / Aramex Express / Skynet / Post Airmail.
  •   For Express Delivery 3-5 Days. Please Submit You're Reachable Telephone Number,If it is not mentioned
      in you're
      account data.
  •   You're phone number is required for the purchase of any item.We need to provide the consignee
       telephone number 
    on the Airway bill to dispatch the shipment from nepal.You're phone number will be
       used for contact if you are not reachable during the delivery.
  •    Shipping cost covers only freight charges.
  •    There will be charges for unclaimed or refused items.
  •    Thamelhandicrafts.com will not be responsible for in the delay caused due to some uncontrollable events
       such as
    disaster or crisis.

   Delivery Time:
Estimated delivery time varies from item shipped from an international location.

            By Express Delivery:
                                 Country   ------------------------     Days
                               Germany   ------------------------     3 - 5  Business days 
                                  Europe    ------------------------     3 - 5 Business days 
                U.S.A / CAN / AUS   ------------------------     3 - 5 Business days
                            Rest World   ------------------------     5 - 7 Business days 

By Air mail post Delivery:
                                 Country   ------------------------     Days
                               Germany   ------------------------     7 - 10  Business days 
                                  Europe    ------------------------     7 - 10  Business days 
                U.S.A / CAN / AUS   ------------------------     7 - 14  Business days
                            Rest World   ------------------------     10 - 20 Business days 

Domestic Handling Time :
will usually ship within 2 business days of receiving cleared payments.

Returns :
30 days Money Back  Offer On All Products. Returns will be made as Money Back.
                       * The Buyer Pays For The Return Shipping.

 Payments :

  •   Paypal Accepted
  •   Payment must be made within 7 business days.
  •   Positive feedback will be given within 24 hrs after receiving you're payments.          

                                                                                          (Please Read All The Terms n Conditions Carefully)